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About this site

What is Lovender Prod?

Lovender Prod is a cam site specializing in Japanese models.

Is Lovender Prod an adult site?

Yes, use of this site is strictly limited to 18 years and over.

Do I need buy a membership?

No, you can create an account for free. Lovender Prod is a pay-per-use site and does not require a paid subscription.

How much does it cost to use your site?

The base rate to chat with models is 1.2pt/min. There are various optional in-chat features that will cost separately.

What optional features can I use?

Private chat, video call, remote toy usage, and secret chat are available for an additional 1.0pt/min. Secret message are 1.0pt/message sent. Rates vary for lovense use, quick text and tips.

Is there 1-on-1 private chat?

Yes, private chat is avaiable upon request to the models.

Where are these models streaming from?

Most women stream from the comfort of their homes, which allow you to experience hieghten intimacy. Think of it like face-timing your crush.

I don't speak Japanese. How do I communicate with Japanese models?

Our chat system has an integrated text- to-text translation for English speakers.When enabled, messages written by the model in Japanese will be automatically translated to English.

Points and Payments

What are points?

Points are what's required to chat with our models. The base rate is 1.2pt/min.

How can I get points?

You can buy points in the Point Purchase page or within the chat.

What are your accepted payment methods?

We accept Visa, Mastercard, Diner's Club and JCB credit cards and debit cards.

What are Thank You Points?

Thank You Points are free points you can redeem once daily. Some chat options are excluded and unused Thank You Points will expire after 24h.

How do I edit my payment method?

You can manage your payment method in this page. https://auth.dtiservices.com/auth/login?callbackUrl=https://pay.dtiservices.com/en/card

How will the charge appear on my statement?

Charges will be posted as 'DI SERVE' or 'DTISERVE'. The site name will not appear on the statement.

Are points refundable?

No, once purchased, points are non-refundable.

Do points expire?

For securtity purpose, we freeze your points if your account is non-active for 24 months.

I have an issue withh payment. What do I do?

Please contact our customer support team

Troubleshooting

What's the recommended network speed?

We recommend securing a strong internet connection above 20Mbps for download and 5Mbps for upstream to fully enjoy live streams on Lovender Prod.

Which OS versions do you support?

For Windows and Android, please use v10 or higher. If your'e on a Mac, please use Catalina or higher. For iOS, we recommend v16.8 and higher.

Which browsers do you support?

We recommend using the latest version of Edge, Chrome, Firefox and Safari.

I forgot my password.

You can reset you password from https://pw.dtiservices.com/en