Terms and Conditions


TERMS OF USE

PLEASE READ THE FOLLOWING AGREEMENT CAREFULYUpdated February 2025

OVERVIEW:


Access to the live video chat interface of video chat rooms requires a set per minute fee, plus bonuses payable at the discretion of the user.

This Platform is for Adults Only

In order to access and use the Platform, you must be at least 18 years old or the age of majority in your jurisdiction, whichever is older . By accessing and/or using the Platform you agree that you have reached the Age of Majority and acknowledge that we reserve the sole and absolute right to terminate your account and report you to law enforcement and other organizations we may feel appropriate if we believe you are in violation of this minimum age requirement , at our sole discretion. If you believe that a minor is using the site, we strongly request and encourage you to report each and every user you encounter which you believe or suspect to be under the age of 18 to us. All reports are reviewed as quickly as we can. If you are a minor, you must immediately leave this site now. You are not legally permitted on Lovender Prod.COM for any reason.

Age verification policy

Lovender Prod is only open to consenting adults looking to express themselves in the form of streaming video and messaging. We have zero tolerance for any minors on dxlive.com platform, whether such individuals are actually minors or pretending to be minors perhaps in a misguided attempt at role-play. All users must have their identity verified if they want to upload any content to our website. For verification, we need a clear copy of a valid government issued identification document with a photo and video verification. Users can start the account verification before making a profile and/ or streaming on the Website. This verification is mandatory for all Users who wish to upload any content on the Website. We at our sole discretion may request from a user to verify its identity at any time and for any reason we reasonably believe it is necessary. Any content by a non-verified User will not be published on the website until the verification process is completed. Failure to comply with a verification request, providing false or misleading information during the verification process or attempting to circumvent our verification review systems, may lead to a permanent block of the User’s account and the access to the website.

Content Moderation policy

Once the User completes the account verification procedure, the content will be moderated by our moderation team regularly reviewing text, images and audio content and if it doesn’t comply with the relevant rules and regulations, it will be intervened and blocked from publishing. Moreover, there is a blacklist the moderators can define which is regularly being added and modified.

FULL TERMS & CONDITIONS:

1. TERMS OF SERVICE AGREEMENT AND OPERATING RULES

A. Lovender Prod provides its Internet live video chat service to you as a registered subscriber or authorized user ("Member" or "you"), subject to the terms of this agreement and Lovender Prod’s operating rules. Both of these documents are binding agreements and we shall refer to them collectively as "TOS". The TOS comprises the entire agreement between Lovender Prod and you, superseding any prior agreements between you and Lovender Prod with respect to its subject matter. Additionally, you may be subject to additional terms and conditions that may apply when you use affiliate services, or third-party content, software, or services.

B. Lovender Prod may, from time to time, make changes to the TOS, subject to notice which will be posted in the website’s homepage. Such revisions shall be effective 30 days after we announce the changes on the homepage of the Website and post the details of the change on this page, both of which will be done simultaneously. You agree to review the TOS periodically to be aware of such changes. If any change is unacceptable to you, you may terminate your membership as provided in "Cancellation" below, or in Section 2 (E) or 8 below. Your continued use of Lovender Prod following the Effective Date of any such change to the TOS constitutes acceptance of all such changes.

C. AGREEMENT TO VIEW ADULT MATERIAL - (i) This Website ("Website") is designed and intended SOLELY for ADULTS - people who are at least 18 years old (or the legal age of majority in the jurisdiction in which you reside)-- who are interested in and wish to have access to visual images, verbal descriptions and audio sounds of a sexually oriented, frankly erotic nature. The materials which are available within this Website may include graphic visual depictions and descriptions of nudity and sexual activity and should NOT be accessed by anyone who is younger than 18 years old (or the age of legal majority in the jurisdiction in which you reside) or who does not wish to be exposed to such materials. By purchasing a Membership, you are making and agreeing to the following statements: "Under penalty of perjury, I swear/affirm that, as of this moment, I am an adult, at least 18 years of age (or the age of legal majority in the jurisdiction in which I reside)." "I promise that I will not permit any person(s) under 18 years of age (or the age of legal majority in the jurisdiction in which I or such person reside) to have access to any of the materials contained within this site." "I understand that when I gain access to this Website, I will be exposed to visual images, verbal descriptions and audio sounds of a sexually oriented, frankly erotic nature, which may include graphic visual depictions and descriptions of nudity and sexual activity. I am voluntarily choosing to do so, because I want to view, read and/or hear the various materials which are available, for my own personal enjoyment, information and/or education. My choice is a manifestation of my interest in sexual matters, which is both healthy and normal and, which, in my experience, is generally shared by average adults in my community. I am familiar with the standards in my community regarding the acceptance of such sexually oriented materials, and the materials I expect to encounter are within those standards. In my judgment, the average adult in my community accepts the consumption of such materials by willing adults in circumstances such as this which offer reasonable insulation from the materials for minors and unwilling adults, and will not find such materials to appeal to a prurient interest or to be patently offensive." that when I gain access to this Website, I will be exposed to visual images, verbal descriptions and audio sounds of a sexually oriented, frankly erotic nature, which may include graphic visual depictions and descriptions of nudity and sexual activity. I am voluntarily choosing to do so, because I want to view, read and/or hear the various materials which are available, for my own personal enjoyment, information and/or education. My choice is a manifestation of my interest in sexual matters, which is both healthy and normal and, which, in my experience, is generally shared by average adults in my community. I am familiar with the standards in my community regarding the acceptance of such sexually oriented materials, and the materials I expect to encounter are within those standards. In my judgment, the average adult in my community accepts the consumption of such materials by willing adults in circumstances such as this which offer reasonable insulation from the materials for minors and unwilling adults, and will not find such materials to appeal to a prurient interest or to be patently offensive."

D. All content provided to our members is professionally produced content; consenting parties of legal age. Should any member of our community view content that they could be deemed illegal, could potentially violate the card brand rules and or jeopardize the integrity of the payment network, that content should be immediately reported using the inquiry form in the contact us section of our website. All inquiries will be reviewed and resolved within seven business days and most are reviewed and resolved within 48 hours. Any content that is deemed illegal will be immediately removed and reported to our acquiring/banking institutions.

2. YOUR ACCOUNT INFORMATION

A. You certify that YOU ARE AT LEAST EIGHTEEN (18) YEARS OLD (or age of legal majority in the jurisdiction in which you reside). You agree to provide Lovender Prod with accurate, complete, and current registration information. Failure to do this shall constitute a breach of this agreement and unauthorized access to Lovender Prod. Unauthorized access to Lovender Prodcould result in immediate termination of your account and may subject you to civil and criminal liability. Unless you have prior written authorization from Lovender Prod, you may not register for additional accounts after such termination.

B. Upon registering as a Member, you will choose a password and a screen name/chat handle. You may not select or use a screen name registered to another person, a name in violation of a third party's property rights, or a screen name that Lovender Prod deems offensive or otherwise inappropriate. Lovender Prod owns all screen names and licenses them to you. Additionally, you may not use your screen name in violation of the TOS or in ways Lovender Prod deems inappropriate (e.g., sending or causing to be sent mass e-mail solicitations). Lovender Prod reserves the right to delete any such screen name.

C. You are entirely liable for all activities conducted through your account. A Member may not permit another individual to use such Member’s account at any time.

D. Members who have had their Lovender Prod membership terminated may not accessLovender Prod without Lovender Prod's prior express written (including e-mail) permission. Members may not allow a former Member or other agent whose membership has been terminated to use their account. For additional information on re-registration and multiple accounts, see Section 8 below.

E. CANCELLATION - Members may cancel their account at any time by contacting Lovender Prod by clicking here. To ensure prompt and effective cancellation, please provide your Lovender Prodscreen name and your credit-card number used to establish your account.

F. ID AND PASSWORD MANAGEMENT - Member shall be solely responsible for managing its user ID and password. Lovender Prod shall not be responsible for any loss or damage caused by the unauthorized use of a Member’s password. Member must promptly inform Lovender Prod of any apparent breach of security such as loss, theft, or unauthorized disclosure or use of a user ID or password. Until Lovender Prod is notified, in any manner, Member will remain personally liable for any unauthorized use of the Services.

3. CHARGES AND BILLING PRACTICES

A. There is no fee for basic membership to Lovender Prod. However, you may be subject to Internet access charges, text or data as required by your local or national Internet Service Carrier/Provider. For billing inquiries or to request a detailed statement of your usage, e-mail here.

If you avail of the live video chat services (“Video chat”), you will be charged per minute of use (please refer the latest point purchase list at Website). Members will need to purchase points to start the Video chat. Such points are used to Video chat and to purchase video session. Any remaining points available will be available on display for the Members before accessing to the Video chat room. In some cases, a Member may be permitted to register more than one credit card. Please note that if you register 2 or more credit cards and purchase points during a video chat session, the credit card which you last used will be the one that is automatically billed.

B. If Lovender Prod does not receive payment from the credit card issuer or its agents for your usage of Lovender Prod, you agree to pay all amounts due upon demand by Lovender Prod. Each time you use Lovender Prod, you agree and reaffirm thatLovender Prod is authorized to charge your designated card. Your card issuer agreement governs your use of your designated card in connection withLovender Prod, and you must refer to that agreement and not this TOS with respect to your rights and liabilities as a cardholder. You agree that Lovender Prod may, at its option, accumulate charges incurred during your billing cycle and submit them as one or more aggregate charges during or at the end of each cycle. This means that accumulated charges may appear on the statement you receive from your bank or card issuer. Further, you agree that Lovender Prod may delay obtaining authorization from your card issuer until submission of the accumulated charges. You acknowledge that if you want to see the components of accumulated charges you may do so by emailing here.

C. If Lovender Prod does not receive the full amount of your Lovender Prod account balance within thirty (30) days of the invoice date, an additional 10% (or the highest amount allowed by law, whichever is lower) per month late charge may be added to your bill and immediately become due and payable. Member shall be liable for all attorney and collection fees arising fromLovender Prod's efforts to collect any unpaid balance of your account(s). You agree to be billed for and to pay any outstanding balance in the event of cancellation or termination of your Lovender Prod account. Unless you notifyLovender Prod of any discrepancies within thirty (30) days after they first appear on your account statement, they will be deemed acceptable by you for all purposes, including resolution of inquiries made by your card issuer. You release Lovender Prod from all liabilities and claims of loss resulting from any error or discrepancy that is not reported to Lovender Prodwithin thirty (30) days of its publication.

D. Lovender Prod RESERVES THE RIGHT, AT ANY TIME, TO CHANGE ITS FEES AND BILLING METHODS, INCLUDING THE ADDITION OF SUPPLEMENTAL FEES OR SEPARATE CHARGES FOR ONLINE AREAS, CONTENT, OR SERVICES PROVIDED BY Lovender Prod, ITS AFFILIATES OR ICPS (AS DEFINED BELOW). Lovender Prod MAY ALSO ELECT, AT ITS DISCRETION, TO SUPPLEMENT SUCH NOTICE OF BILLING CHARGES THROUGH POP-UPS OR E-MAIL, TO THE ACCOUNT HOLDER. If any such change is unacceptable to you, you may terminate your membership as provided in Section 8 below. Your continued use of Lovender Prod following the effective date shall constitute your acceptance of such changes.

E. You are responsible for all charges associated with connecting toLovender Prod. You agree that any charges incurred to access the Internet, including but not necessarily limited to access fees billed by your Internet Service are entirely your responsibility. Depending on your particular location and chosen Internet Service Provider, you may be subject to long distance charges and/or other communication surcharges, which are your responsibility. You acknowledge that if you want to see the detailed components of accumulated charges, you may do so by sending an email to here.

F. Lovender Prod sets an expiration date on points purchased. Points purchased byLovender Prod Members shall expire under the following circumstances: Using a Member’s recorded log-in for the last video chat session which said Member had engaged as the starting point, if said Member does not expend at least 0.1 point within a period of 24 months or 2 years, then all points remaining in such Member’s account, as well as any bonus mileage points, shall be void and unusable beyond the 24 month or 2 year period.

4. RIGHTS AND RESPONSIBILITIES

A. CONTENT - You acknowledge that: (i) Lovender Prod contains information, communications, software, photos, videos, graphics, music, sounds, and other material and services (collectively "Content"); (ii) Such Content is provided under license by ICPs, other Members, Lovender Prod and its affiliates; and (iii) At minimum, Lovender Prod owns a copyright in the selection, coordination, arrangement, and enhancement of such Content. Each Member and any user of Members account must evaluate, and bear the risk associated with any reliance on the accuracy, completeness or usefulness of any Content. Lovender Prod does not pre-screen Content as a matter of policy: however Lovender Prod, its affiliates, and ICPs shall have the right, but not the responsibility, to remove Content that they deem harmful, offensive or otherwise in violation of the TOS. Accordingly, you acknowledge that neither Lovender Prod, its affiliates, nor any ICP shall assume or have any liability for any action or inaction by Lovender Prod or its affiliates, or any ICP, with respect to Content, or Content changes within, Lovender Prod.

B. PROPRIETARY RIGHTS - You acknowledge the following: (i) Lovender Prod permits access to Content that is protected by copyrights, trademarks, and other intellectual and proprietary rights ("Rights"); (ii) These Rights are valid and protected in all media and technologies existing now or later developed; and (iii) Except as explicitly provided otherwise, the TOS, applicable copyright and other laws govern your use of Content (see the Rules, Section D, for details). You agree that you may upload to the software files, message boards, or otherwise transmit on or through Lovender Prodonly Content that (1) is not subject to any Rights, or (2) any holder of Rights has given express authorization for your distribution on Lovender Prod. You represent that if you upload any files, you have the legal authorization to do so. You agree that Lovender Prod may employ virus-checking technology to protect its system and its members from viruses. By submitting Content to any "public area" of Lovender Prod (e.g., message boards, forums, the Member Directory, and MailBox), you grant Lovender Prod and its affiliates the royalty-free, perpetual, irrevocable, non-exclusive right (including any moral rights) and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display the Content (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or later developed, for the full term of any rights that may exist in such Content. You also warrant that the holder of any Rights, including moral rights in such Content, has completely and effectively waived all such Rights and validly and irrevocably granted to you the right to grant the license stated above. You also permit any Member and authorized user to access, display, view, store and reproduce the Content for personal use. Subject to the foregoing, the owner of Content placed on Lovender Prod retains any and all Rights that may exist in such Content.

C. CONDUCT AND COMMUNICATION - You acknowledge that Lovender Prod may contain material that may be inappropriate for minors. You recognize that communication over Lovender Prod often occurs in real time or is posted on one ofLovender Prod's message boards or chatrooms. You acknowledge that Lovender Prodcannot, and does not intend to, screen communication in advance for accuracy or conformance to the TOS or any laws. However, Lovender Prod may elect, at its sole discretion, to monitor some, all, or none of Lovender Prod’s public areas for adherence to the TOS. Accordingly, you acknowledge that neitherLovender Prod, its affiliates, nor any ICP shall assume or have any liability for any action or inaction by Lovender Prod, its affiliates, or any ICP with respect to Content on Lovender Prod. Any conduct by a Member that in Lovender Prod's sole discretion restricts or inhibits any other Member, person or entity from using or enjoying Lovender Prod or another service shall entitle Lovender Prod to impose an appropriate penalty which may include immediately terminating your membership without notice. You may not use, or allow others to use, yourLovender Prod account, either directly or indirectly, to: (1) post, transmit, or promote any unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, hateful, racially, ethnically or otherwise objectionable Content; (2) harass, threaten, embarrass, or cause distress, unwanted attention or discomfort upon another Member or user of Lovender Prod or other person or entity; (3) post, transmit, promote, link, or facilitate the distribution of content that may generally be considered obscene, including, but not necessarily limited to, bestiality, urination/defecation, fisting, incest, extreme sado-masochism or bondage presented in a sexual context, or any presentation of minors engaged in intimate physical contact or sexual situations, acted or depicted. (4) disrupt the normal flow of dialogue in a chatroom or on a message board or otherwise act in a manner that negatively affects other Members, users, individuals or entities, such as causing the screen to "scroll" faster than other Members or users are able to type to it or any action to a similar disruptive effect; (5) impersonate any person or entity, including, but not limited to, a Lovender Prod official, an ICP, forum leader, guide or host, or communicate under a false name or a name that you are not entitled or authorized to use, or impersonate a minor; (6) post or transmit, or cause to be posted or transmitted, chain letters or pyramid schemes; (7) post or transmit, or cause to be posted or transmitted, any unsolicited advertising, promotional materials, or other forms of solicitation to other Members, individuals or entities (although Contributors may use the Lovender Prod E-mail System to advertise current or upcoming sessions to their previous viewers who have not requested to be removed from their mailing lists), or collect or harvest screen names of other Members, without permission; (8) post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private financial information from any Member; (9) intentionally or unintentionally violate any applicable local, state, national, international or foreign law, including, but not limited to, any rules or regulations having the force of law. Lovender Prod reserves the right to protect its Members and Lovender Prod from offensive e-mail communication, including, but not limited to, the right to block mass e-mail solicitations, or "junk e-mail." You also agree and accept that, as new products become available on or throughLovender Prod, your use of these products is subject to the TOS. In addition to Content and services provided by ICPs, Lovender Prod, and its affiliates, others may offer Content, software or other services to Members with their own terms and conditions relating to your use. Failure to abide by these terms and conditions may result in the imposition of penalties that Lovender Prod, in its sole discretion, deems appropriate including but not limited to the termination of membership. Furthermore, other such networks, including Internet areas, may subject Members to their own usage policies.

D. Take Down request policy - Our site reserves the right at any time to disable access to, or remove any material or activity accessible on or from any site or any materials claimed to be infringing or based on facts or circumstances from which infringing activity is apparent. It is the firm policy of our site to terminate the account of repeat copyright infringers, should such an account exist, when appropriate, and our site will act expeditiously to remove access to all material that infringes on another’s copyright, according to the procedure set forth in 17 U.S.C. §512 of the “DMCA”. Our site reserves the right to modify, alter or add to this policy, and all users should regularly check back to these Terms and Conditions to stay current on any such changes. You may request that we delete community content submitted by you by contacting us. We may retain copies of the community content but will not make them available through the platform after we have processed your request. Your license to us in any comments, texts, chats or other community content (used in published advertising) is not revocable.

E. MEMBER - Chathost Disputes. Disputes between Member and Chathost regarding the Chathost’s video, oral, or written content shall be resolved between Chathost and the Member. Lovender Prod shall not be liable for problems or damages resulting from or arising out of such disputes. Lovender Prod is under no obligation whatsoever to resolve such conflicts.

F. CHANGES IN SERVICE - Lovender Prod has the right to change or add to the Services, or to suspend or terminate all or part of the Services, without prior notice. Lovender Prod shall not be liable for any damages caused by such changes.

G. INTERRUPTIONS IN SERVICE - Lovender Prod may shut down its website without prior notice in the event of unexpected problems with servers or communication lines, disasters, or other unforeseen interruptions. Lovender Prodmay also shut down its website to perform server maintenance. Lovender Prodprovides no guarantees whatsoever regarding the reliability, stability, usability etc. with respect to the delivery or performance of the Services. Lovender Prod shall not be liable for indirect, direct and/or consequential damages resulting from changes, interruptions, or cancellation of the Services, or from the loss of damage to, disclosure of, and/or misuse of data.

5. Lovender Prod SOFTWARE LICENSES

- Lovender Prod grants to you a non-exclusive, limited license to use Lovender Prodsoftware to transmit your personal video signal to Lovender Prod from authorized locations in accordance with this agreement. This license is subject to the restriction that, except where expressly permitted by law, you may not translate, reverse-engineer or reverse-compile or decompile, disassemble or make derivative works from, Lovender Prod software. You may not modify Lovender Prodsoftware or use it in any way not expressly authorized in these Rules. You agree and accept that Lovender Prod’s introduction of various technologies may not be consistent across all platforms (e.g. Macintosh).

6. WARRANTY

- MEMBER EXPRESSLY AGREES THAT THE USE OF Lovender Prod AND Lovender Prod SOFTWARE ARE AT MEMBERS’ SOLE RISK. Lovender Prod, Lovender Prod SOFTWARE, AND Lovender Prod PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR PERSONAL USE, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, UNLESS SUCH WARRANTIES ARE LEGALLY INCAPABLE OF EXCLUSION. Lovender Prod PROVIDES THELovender Prod SERVICE ON A COMMERCIALLY REASONABLE BASIS AND DOES NOT GUARANTEE THAT MEMBERS WILL BE ABLE TO ACCESS THE SERVICE AT A TIME OR LOCATION OF THEIR CHOOSING, OR THAT IT WILL HAVE ADEQUATE CAPACITY FOR THE SERVICE AS A WHOLE OR FOR PARTICULAR PRODUCTS. Lovender Prod’S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO USE OF Lovender Prod, Lovender Prod SOFTWARE, AND THE INTERNET SHALL BE THE REPLACEMENT OF ANY Lovender Prod SOFTWARE FOUND TO BE DEFECTIVE. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, Lovender Prod’S LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. Lovender Prod DOES NOT ENDORSE, WARRANT OR GUARANTEE ANY PRODUCT OR SERVICE OFFERED THROUGH Lovender Prod, EXCEPT AS EXPRESSLY PROVIDED ELSEWHERE, AND WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

7. INDEMNIFICATION

Upon Lovender Prod’s request, Member agrees to defend, indemnify and hold harmless Lovender Prod, its affiliated companies, its employees, contractors, officers, directors, telecommunications providers, ICPs from all liabilities, claims and expenses, including attorneys fees, that arise from breach of the TOS by use of, or in connection with, the transmission of any Content on Lovender Prod or the Internet by or through Members accounts.Lovender Prod reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by Member hereunder. In such event, Member shall have no further obligation to provide indemnification for such matter.

You understand and agree that no warranty is made by Lovender Prod regarding the Service, and Lovender Prod hereby expressly disclaims: (1) any and all warranties as to the availability and accuracy of the contents in the website as well as those available through the website and/or Service provided therein; and (2) any warranties of merchantability or fitness for a particular purpose of any product available for purchase in the website.

The website’s customer service, including but not limited to: responding to billing inquiries; investigations of unauthorized charges; and password setting/re-setting is provided by a third party, Allbright Information Services, Inc. Accordingly, Lovender Prod is not responsible, or in any way liable to users, for the actions or inactions of this third party service provider.

8. TERMINATION

A. Either you or Lovender Prod may terminate your membership at any time. This is your sole right and remedy with respect to any dissatisfaction withLovender Prod, including, but not limited to, (1) any TOS term, policy or practice of Lovender Prod in operating Lovender Prod, (2) Content available throughLovender Prod or any changes therein, or (3) any amount or type of fees, surcharges, billing methods, or change therein. Members may cancel their account at any time by contacting Lovender Prod by clicking here. To ensure prompt and effective cancellation, please provide your Lovender Prodscreen name and your credit-card number used to establish your account. Please note that your cancellation request will not be processed until we receive your cancellation form. When a request was made but was not completed properly (e.g. incomplete forms, sending errors, etc.), your cancellation request will not be processed.

B. To ensure effective cancellation, please provide your Lovender Prod screenname and the credit-card number used to establish your account.

In the event that your account is terminated or cancelled, no refund, including any membership fees, will be granted; no online time or other credits will be credited to you or can be converted to cash or other form of reimbursement. Active Lovender Prod Members may not allow former Members or other agents whose memberships have been terminated to use their accounts. Any delinquent or unpaid accounts or accounts with unresolved issues with the Customer Service department or other Lovender Prod departments must be concluded before you may re-register with Lovender Prod. Members using multiple accounts without prior express written permission from Lovender Prod shall earn a penalty that Lovender Prod will deem appropriate including membership termination.

9. Refund policy

If you would like a refund, please Contact Support and we will do our best to help you.We may in our discretion refund you points when there are technical problems with the website. If you contact the payment processor or credit card company directly and ask them for a refund, our system will automatically assume that the charge came from a stolen credit card and will therefore blacklist you from ever returning to our website.

10. LAW

A. To the extent any conflict between this agreement and the Rules exists, this agreement shall take precedence. If any part of the TOS is held invalid or unenforceable, that portion shall be construed consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions remain in full force and effect. The laws of the State of California govern the TOS and your membership. As noted above, Member conduct may be subject to other local, state, and national laws. Member expressly agrees that exclusive jurisdiction for any claim or dispute resides in the courts of the State of California. Member further agrees and expressly consents to the exercise of personal jurisdiction in the State of California in connection with any dispute or claim involving Lovender Prod.

B. You agree to abide by U.S. and other applicable export control laws and not to transfer, by electronic transmission or otherwise, any Content or software subject to restrictions under such laws to a national destination prohibited under such laws, without first obtaining, and then complying with, any requisite government authorization. You further agree not to upload to Lovender Prod any data or software that cannot be exported without prior written government authorization, including, but not limited to, certain types of encryption software. This assurance and commitment shall survive termination of this agreement.

11. LEGAL NOTICES- Under California Civil Code Section 1789.3, California Members are entitled to the following specific consumer rights information: (consumers residing in other states may also be entitled by statute to the following information)

12. Compliance with Laws and Content Policies

Content providers agree to adhere to the following rules
  1. Do not provide content featuring individuals under the age of 18 (or the age of majority in the applicable jurisdiction), whether real or simulated.
  2. Do not provide content without maintaining written documentation verifying that all individuals depicted are over the age of 18.
  3. Do not provide content depicting any of the following
    • Underage sexual activity, non-consensual activities, revenge porn, blackmail, intimidation, torture, death, violence, incest, racial slurs, or hate speech (either verbally or in writing).
  4. Do not provide content that includes falsehoods or misrepresentations that could harm our platform or any third party.
  5. Do not provide content that is
    • Obscene, illegal, fraudulent, defamatory, harassing, hateful, racially or ethnically offensive, or that encourages criminal activity, civil liability, or violates any law.
  6. Do not provide content containing unauthorized advertisements, promotional materials, spam, chain letters, pyramid schemes, or other forms of unauthorized solicitation.
  7. Do not provide content containing copyrighted materials or materials protected by intellectual property rights without proper authorization.
  8. Do not provide content impersonating another individual or falsely claiming an affiliation with someone else.
  9. Do not use our platform to promote or facilitate prostitution, solicitation of prostitution, human trafficking, or sex trafficking.

13. Permitted Content Criteria

Content may only be published if it meets all the following criteria
    It does not violate this policy.
  1. All performers are 18 years of age or older and have provided explicit consent for filming and distribution.
  2. It complies with applicable laws in the United States, the EU, and the jurisdiction where the content was produced.
  3. It does not infringe on copyrights, trademarks, intellectual property rights, or portrait rights
  4. It has received explicit approval for publication by our team.

14. Content Monitoring and Management


15. KYC (Know Your Customer) Process

Content providers must submit a valid, government-issued photo ID during the contract process.Additional identification documents may be requested at our discretion.

16. Age Verification and Consent Documentation

Content providers must verify the age and obtain explicit consent from all performers.Age verification requires confirming a government-issued photo ID in the individual's presence and, if necessary, retaining a photo of the individual holding their ID.Consent forms must be signed and dated by hand, with sufficient time provided for performers to understand their contents.Content will not be published if required documentation is incomplete, illegible, or expired.

17. Incident Management Procedures

If illegal content or incidents are identified, or if reports are received from third parties, publication of the content will be suspended.Re-publication will only occur if the content provider provides valid explanations and we determine that the content complies with policies.In cases of criminal activity, we will report the matter to the appropriate law enforcement authorities.

18. Content Removal Requests

Requests for content removal by individuals depicted, their legal representatives, or rightful owners must be accompanied by valid identity verification, including a government-issued photo ID.Content will only be removed without the content provider’s consent if required by law enforcement.

19. Marketing and Search Term Controls

Strict measures are in place to prohibit the use of illegal or misleading keywords in content or advertisements.Terms related to child abuse, human trafficking, non-consensual acts, physical abuse, or prostitution are subject to removal.Attempts to circumvent these restrictions with misleading expressions will also be targeted for removal.

20. Written Agreement and Consent Requirements

All content providers must sign a written agreement outlining the terms for content submission, publication, and compliance with applicable policies.Content will not be published without this agreement.

21. Policy Review and Updates

This policy is reviewed periodically (e.g., every six months) to ensure compliance with legal and societal changes.Updates will be announced via site notifications or email communications.

A. PRICING INFORMATION - Please see Section 3.

B. COMPLAINTS - The Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs may be contacted in writing at 1020 N. Street, #501, Sacramento, CA 95814, or by telephone at 1-916-445-1254.

Company Information:

US Operation: DTI Services, Inc
Address: 101 N. Pacific Coast Hwy. #300 El Segundo, CA 90245

UK Operation: DI Serv Corp Limited
Address: 82 St. Johns Street London, EC1M 4JN

DEFINITIONS AND REFERENCES

"TOS" = The Terms of Service and the Rules of Use, collectively
"Member" or "you" = A registered subscriber or authorized user of Lovender Prod
"Effective Date" = Fifteen (15) days after the date of the last TOS change as posted in the Terms of Service area
"Content" = Information, communications, software, photos, video, graphics, music, sounds and other material and services, collectively
"ICPs" = Independent Providers of Content, typically, Video Chathosts
"Rights" = Copyrights, trademarks, and other intellectual and proprietary rights
"Public Areas" = Areas on Lovender Prod that are freely open to all Members, including, but not limited to, public chat rooms, online forums, message boards, and software libraries
"Individual Information" = Any information, data or records that relate to your Lovender Prod membership or use of Lovender Prod and identifies you or your individual Member account